AURO HEALTH MANAGEMENT CONSULTING


Patient Engagement | Health Tech integrations | Digital Health
Hospital Audit | Hospital Planning | Commissioning



A decade of Healthcare Consulting

12
years of consulting experience
50+
varied projects
40+
locations
5
countries

"Healthcare is not just providing the right treatment, but also making it available and accessible!"

We, at Auro Health, solve the basic problems Hospitals & Clinics face which can further help them to serve patients better. Be it process optimisations and digitisations, engaging with patients better, manpower planning, periodic financial performance analysis, or expansion planning for a new setup, we can help you in all of these.

Over the past years, we have helped 50+ Hospitals and clinics in their expansion or solving their top problems,
thus improving operations & processes!

Healthcare Consulting Services

Patient Engagement
Enhancements

Engage with your patients to create a bond that will last
for a lifetime!

Process Improvement
Audits

Assess & improve organisational performance, backed by data analytics!

Hospital Planning &
Conceptualisation

Get expert help while planning for your dream Hospital!

Project
Commissioning

Launch your new Hospital, the expert way!

How we can help you!

For existing Hospitals & Clinics

  • Identify processes which can be digitised/automated
  • Propose solutions relevant for your organization
  • Assist in implementation of solutions

  • Evaluate periodic OPD, admissions, surgical, diagnostic volumes & trends
  • Identify scope for optimizations
  • Suggest ways of increasing department wise productivity

  • Evaluate Income/Expense for last 5 years & identify red flags
  • Compare P&L statement with industry benchmarks
  • Suggest ways to improve profitability

  • Market study to understand the need for expansion
  • Create a facility mix & space planning for the expansion
  • Identify budget and timelines

  • Study the services offered & workload for the Hospital
  • Preparation of HR inventory with assessment of future supply & demand
  • Assist in execution of action plan

  • Conduct audit to understand existing signage plan
  • Suggest a new signage plan
  • Identify vendors & oversee execution for new signage plan

  • Identify requirements as per service offerings
  • Budgeting
  • Installation & commissioning support

  • Identification of IT requirements for the new Hospital
  • Suggestions of IT asset for each staff
  • Budgeting & assistance in identification of vendors

  • Identify competition in your service delivery area
  • Understand competition's productivity & performance
  • Suggestions of performance improvement

  • Analyze the website
  • Find technical and non technical errors & SEO issues
  • Generate a checklist of all site issues and recommend fixes

  • Identify target market area
  • SWOT analysis
  • Propose strategies & tactics with budgeting

  • Identify ways to engage long term with your existing patients
  • Implement CRMs to setup constant marketing campaigns with relevant content

  • Creation of mission/vision statement & brand identity
  • Propose name & logo
  • Assist in implementation of branding solutions

  • Understand your queue management bottlenecks
  • Propose tech solutions to reduce the waiting time
  • Implement a selected QMS for better efficiency

  • Identification of the departmental requirements
  • Documentation of the same and match with the current SOP
  • Guide to improve processes as per updated SOPs

  • Conducting call audit to understand the need of IVR
  • Identifying the right IVR solution
  • Planning IVR management according to your organization

  • Analyze the forms and perceive their relevance
  • Add or remove unnecessary forms
  • Provide updated form and formats

  • Assisting in design and planning of staff uniforms according to brand language
  • Budgeting & assistance in identification of vendors

For upcoming Hospitals & Clinics

  • Study the services offered & workload for the Hospital
  • Preparation of HR inventory with assessment of future supply & demand
  • Assist in execution of action plan

  • Conduct audit to understand existing signage plan
  • Suggest a new signage plan
  • Identify vendors & oversee execution for new signage plan

  • Identify requirements as per service offerings
  • Budgeting
  • Installation & commissioning support

  • Identification of IT requirements for the new Hospital
  • Suggestions of IT asset for each staff
  • Budgeting & assistance in identification of vendors

  • Conduct location analysis to identify right location for your new project
  • Identify nearby competition, service need gap, accessibility for each location

  • Identify cost heads in new Hospital planning
  • Estimate total project cost according to project concept & geography

  • Create a 5 year financial feasibility with income expense assumptions
  • Create a profit/loss statement & key ratio metrics for the proposed project

  • Identify competition in your service delivery area
  • Understand competition's productivity & performance
  • Suggestions of performance improvement

  • Create a project concept, service mix & space plan
  • Coordinate with Healthcare Architect
  • Provide key inputs in layout design for better outcome

  • Analyze the website
  • Find technical and non technical errors & SEO issues
  • Generate a checklist of all site issues and recommend fixes

  • Identify target market area
  • SWOT analysis
  • Propose strategies & tactics with budgeting

  • Creation of mission/vision statement & brand identity
  • Propose name & logo
  • Assist in implementation of branding solutions

  • Identification of the departmental requirements
  • Documentation of the same and match with the current SOP
  • Guide to improve processes as per updated SOPs

  • Conducting call audit to understand the need of IVR
  • Identifying the right IVR solution
  • Planning IVR management according to your organization

  • Analyze the forms and perceive their relevance
  • Add or remove unnecessary forms
  • Provide updated form and formats

  • Assisting in design and planning of staff uniforms according to brand language
  • Budgeting & assistance in identification of vendors

For Healthcare Startups

  • Brainstorming sessions on product development considering all stakeholders
  • Creaing vision for the product, PRDs, Product development timelines
  • Auditing of existing healthtech products

  • Formulating strategies on customer engagement for respective product
  • Identifying long term relationship building with patient or customer

  • Providing medical intelligence on product structure & data tables
  • Creating logical associations between medical knowledge & its use for customer

  • Review of healthtech products (beta or live)
  • Suggestions on improvements considering product vision & limitations and customer requirements

  • Creating relevant & correct clinical content for websites, product descriptions, etc
  • Converting complex medical explaination to customer friendly language

Our recent projects

Planning, Design, Commissioning, Growth Marketing

Arohi Eye Hospital, Mumbai

Planning, Design, Commissioning, Growth Marketing

Auro Skin Clinic, Mumbai

Surgery Discovery Product

Vidal Health, Bangalore

Process Improvement, Strategy, Growth Marketing

Dr Marwah's Clinic, Mumbai

Planning, Design, Commissioning, Growth Marketing

Maitri Hospital, Kota

Pharmacy Audit

AVBRH Hospital, Wardha

Planning, Design, Commissioning, Growth Marketing

MedCords - Aayu App

Planning, Design, Commissioning, Growth Marketing

Satya Healthcare Polyclinic, Mumbai

Our Team

Dr Apoorv Jain

MBBS, MHA
Founder & Consultant

12 years of consulting experience with interest in patient engagement, digitization and process improvements

Dr Arun Poojary

BPT, MHA
Senior Healthcare Consultant

7 years of consulting experience with interest in Planning, Designing & execution of Healthcare projects

Dr Avneesh Khare

MBBS, MD Anaesthesia, MBA 
Associate Consultant

10 years of clinical experience with interest in digital health, data sciences, artificial intelligence and other emerging technologies

Contact Us

apoorv.jain@auro-health.in
+91 - 810 729 3696


We are based out of Mumbai, and available virtually everywhere, and travel wherever our work takes us.

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