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Digitization/automation of Hospital Processes
- Identify processes which can be digitised/automated
- Propose solutions relevant for your organization
- Assist in implementation of solutions
Productivity Analysis
- Evaluate periodic OPD, admissions, surgical, diagnostic volumes & trends
- Identify scope for optimizations
- Suggest ways of increasing department wise productivity
Financial Performance Audit
- Evaluate Income/Expense for last 5 years & identify red flags
- Compare P&L; statement with industry benchmarks
- Suggest ways to improve profitability
Hospital Expansion Planning
- Market study to understand the need for expansion
- Create a facility mix & space planning for the expansion
- Identify budget and timelines
Manpower Planning
- Study the services offered & workload for the Hospital
- Preparation of HR inventory with assessment of future supply & demand
- Assist in execution of action plan
Signage Planning
- Conduct audit to understand existing signage plan
- Suggest a new signage plan
- Identify vendors & oversee execution for new signage plan
Equipment Planning
- Identify requirements as per service offerings
- Budgeting
- Installation & commissioning support
IT Planning
- Identification of IT requirements for the new Hospital
- Suggestions of IT asset for each staff
- Budgeting & assistance in identification of vendors
Competition Analysis
- Identify competition in your service delivery area
- Understand competition’s productivity & performance
- Suggestions of performance improvement
Website Audit
- Analyze the website
- Find technical and non technical errors & SEO issues
- Generate a checklist of all site issues and recommend fixes
Marketing Plan
- Identify target market area
- SWOT analysis
- Propose strategies & tactics with budgeting
Patient Engagement Management
- Identify ways to engage long term with your existing patients
- Implement CRMs to setup constant marketing campaigns with relevant content
Branding Set-up
- Creation of mission/vision statement & brand identity
- Propose name & logo
- Assist in implementation of branding solutions
Queue Management Implementation
- Understand your queue management bottlenecks
- Propose tech solutions to reduce the waiting time
- Implement a selected QMS for better efficiency
Evaluate SOPs
- Identification of the departmental requirements
- Documentation of the same and match with the current SOP
- Guide to improve processes as per updated SOPs
IVR Planning
- Conducting call audit to understand the need of IVR
- Identifying the right IVR solution
- Planning IVR management according to your organization
Review Forms & Formats
- Analyze the forms and perceive their relevance
- Add or remove unnecessary forms
- Provide updated form and formats
Uniform Planning
- Assisting in design and planning of staff uniforms according to brand language
- Budgeting & assistance in identification of vendors
Manpower Planning
- Study the services offered & workload for the Hospital
- Preparation of HR inventory with assessment of future supply & demand
- Assist in execution of action plan
Signage Planning
- Conduct audit to understand existing signage plan
- Suggest a new signage plan
- Identify vendors & oversee execution for new signage plan
Equipment Planning
- Identify requirements as per service offerings
- Budgeting
- Installation & commissioning support
IT Planning
- Identification of IT requirements for the new Hospital
- Suggestions of IT asset for each staff
- Budgeting & assistance in identification of vendors
Location Analysis
- Conduct location analysis to identify right location for your new project
- Identify nearby competition, service need gap, accessibility for each location
Project Cost Estimation
- Identify cost heads in new Hospital planning
- Estimate total project cost according to project concept & geography
Financial Feasibility
- Create a 5 year financial feasibility with income expense assumptions
- Create a profit/loss statement & key ratio metrics for the proposed project
Competition Analysis
- Identify competition in your service delivery area
- Understand competition’s productivity & performance
- Suggestions of performance improvement
Hospital Design
- Create a project concept, service mix & space plan
- Coordinate with Healthcare Architect
- Provide key inputs in layout design for better outcome
Website Audit
- Analyze the website
- Find technical and non technical errors & SEO issues
- Generate a checklist of all site issues and recommend fixes
Marketing Plan
- Identify target market area
- SWOT analysis
- Propose strategies & tactics with budgeting
Branding Set-up
- Creation of mission/vision statement & brand identity
- Propose name & logo
- Assist in implementation of branding solutions
Evaluate SOPs
- Identification of the departmental requirements
- Documentation of the same and match with the current SOP
- Guide to improve processes as per updated SOPs
IVR Planning
- Conducting call audit to understand the need of IVR
- Identifying the right IVR solution
- Planning IVR management according to your organization
Review Forms & Formats
- Analyze the forms and perceive their relevance
- Add or remove unnecessary forms
- Provide updated form and formats
Uniform Planning
- Assisting in design and planning of staff uniforms according to brand language
- Budgeting & assistance in identification of vendors
Product Conceptualization & Development
- Brainstorming sessions on product development considering all stakeholders
- Creaing vision for the product, PRDs, Product development timelines
- Auditing of existing healthtech products
Customer Engagement Strategies
- Formulating strategies on customer engagement for respective product
- Identifying long term relationship building with patient or customer
Medical Intelligence
- Providing medical intelligence on product structure & data tables
- Creating logical associations between medical knowledge & its use for customer
Product Reviews
- Review of healthtech products (beta or live)
- Suggestions on improvements considering product vision & limitations and customer requirements
Healthcare Content writing
- Creating relevant & correct clinical content for websites, product descriptions, etc
- Converting complex medical explaination to customer friendly language