Patient Experience Assessment
Understand how patients experience your care and uncover the opportunities that matter most.
Auro Health Management Consulting
We enablehospitalsprovide betterpatient experiences.
Comprehensive consulting for healthcare providers at every stage, from planning to growth. Supporting healthcare providers from single-specialty clinics to multi speciality hospitals.
About Auro Health
Healthcare made accessible, efficient and patient focused.
At Auro Health, we partner with hospitals and clinics to transform how patients experience healthcare. From assessing the end-to-end patient journey and identifying experience gaps to redesigning processes, strengthening service culture, implementing practical solutions, and measuring outcomes, we help healthcare organizations create seamless, patient-centric experiences at every touchpoint.
Execution-focused approach
Operationally driven solutions
Data-backed decision making
Scalable healthcare thinking
Our Services
Transforming healthcare through better patient experiences.
A simple, powerful journey — Assess, Transform, Measure — designed to help hospitals and clinics deliver experiences patients remember.
Patient Experience Transformation
Turn patient insights into better experiences through smarter processes, practical technology, and lasting change.
Patient Experience Intelligence
Measure what matters with real-time insights that help you continuously improve patient experience.
Recent projects
Results we're proud to deliver.
Mumbai
Satya Healthcare Polyclinic
Hospital Commissioning
Wardha
AVBRH Hospital
Process Optimizations
Kota
Maitri Hospital
Hospital Commissioning · Process Optimizations
Mumbai
Arohi Eye Hospital
Process Optimizations
Mumbai
Auro Skin Clinic
Process Optimizations
Mumbai
Dr. Marwah's Clinic
Patient Experience Transformation
Mumbai
Dr. Ashok Pain Clinic — Cure My Pain
Process Optimizations
India
Samadhan Diagnostic Centre
Process Optimizations
Mumbai
Sandeep Dwellers Pvt. Ltd
Process Optimizations
Mumbai
Matushree Gomati Hospital
Process Optimizations
India
TR Life Sciences
Hospital Planning
Dubai
Colliers Dubai
Hospital Planning
Mumbai
Dr. Manan Vora
Hospital Planning
India
Dr. Seema Behl — Smart Vision Eye Centre
Hospital Planning
India
Adi Arogyam Hospital
Hospital Planning
India
Auradale Clinic
Hospital Planning
Mumbai
Dandelion Dental Care Centre
Process Optimizations
Mumbai
Swaasthyam Diagnostic Centre
Hospital Planning · Hospital Commissioning
Mumbai
Satya Healthcare Polyclinic
Hospital Commissioning
Wardha
AVBRH Hospital
Process Optimizations
Kota
Maitri Hospital
Hospital Commissioning · Process Optimizations
Mumbai
Arohi Eye Hospital
Process Optimizations
Mumbai
Auro Skin Clinic
Process Optimizations
Mumbai
Dr. Marwah's Clinic
Patient Experience Transformation
Mumbai
Dr. Ashok Pain Clinic — Cure My Pain
Process Optimizations
India
Samadhan Diagnostic Centre
Process Optimizations
Mumbai
Sandeep Dwellers Pvt. Ltd
Process Optimizations
Mumbai
Matushree Gomati Hospital
Process Optimizations
India
TR Life Sciences
Hospital Planning
Dubai
Colliers Dubai
Hospital Planning
Mumbai
Dr. Manan Vora
Hospital Planning
India
Dr. Seema Behl — Smart Vision Eye Centre
Hospital Planning
India
Adi Arogyam Hospital
Hospital Planning
India
Auradale Clinic
Hospital Planning
Mumbai
Dandelion Dental Care Centre
Process Optimizations
Mumbai
Swaasthyam Diagnostic Centre
Hospital Planning · Hospital Commissioning
Case Studies
Stories from the field.
A closer look at engagements where strategy, execution, and operations came together.
Patient Experience Transformation
Reducing patient wait time from 2 hours to 10 minutes
Replaced manual register-based appointments with a token-based system and IVR — patient waiting time dropped from 2 hours to 10 minutes.
Patient Experience Transformation
Process Optimization at a Nursing Home in Mumbai
Manpower and process audits, a redesigned waiting area and digital screens reduced patient waiting times and modernized the facility.
Patient Experience Transformation
Dental Clinic in Mumbai
Process audit, digital HIS rollout and a redesigned waiting area improved follow-up compliance and overall patient comfort.
About
The consultant behind modern healthcare operations
A healthcare-exclusive practice built around the patient journey.
Dr Apoorv Jain
Founder & Principal Consultant
Dr Apoorv Jain is a healthcare management consultant with a passion for designing better healthcare experiences. Through Auro Health, he partners with hospitals and clinics to transform how patients experience care, while helping healthcare organizations improve efficiency, performance, and long-term sustainability.
Partners
Strategic partners
Specialists who work alongside Auro Health on client engagements.
Dr Avneesh Khare
AI and Digital Transformation Partner
Dr Avneesh Khare is an AI and digital transformation consultant focused on helping healthcare organisations adopt emerging technologies. He identifies AI opportunities, develops practical digital strategies, and supports implementation. At Auro Health, he brings healthcare and AI expertise to technology adoption projects.
Dr Jaydip Rayapudi
AI and Digital Transformation Partner
A physician, physiologist and Healthcare AI Strategist with over 25 years of experience across clinical medicine, medical education and digital health. He has served as faculty, department leader and advisor to healthcare institutions navigating technological change — helping stakeholders align around meaningful transformation.
Let's build something
Ready to improve every patient journey?
Let's create experiences that patients remember.